Official Information Act (OIA) responses

As appropriate, Te Whatu Ora Whanganui proactively publishes responses to Official Information Act (OIA) requests on this page after sending the response to each requestor. ​


Responses detail the information being released and explain what information, if any, has been withheld and under which grounds of the OIA. The requestor's name and address are removed from all responses published ​on this website.

Official Information Act 1982 (OIA)

For information on the Official Information Act 1982, please go to:


Please note: Requests for health information by an individual about themselves or family/whanau members will be managed as a Privacy Act request.


For general health record queries, phone 06 348 1277 or email


Office hours are Monday to Friday 8am - 4.30pm.


For mental health record queries - please phone 06 348 3485 or email

How to make an OIA request of Te Whatu Ora Whanganui

Making an OIA request for information held by Te Whatu Ora Whanganui


Before making an OIA request, review information already published on this website (under: WDHB LEGACY - Media Releases) on this website. 


Te Whatu Ora Whanganui publishes useful information online such as:

  • Annual reports and plans
  • Media Releases


The Ministry of Health publish a considerable amount of information on their website, please check the information you are after is not already publicly available before making a request.


Check previously published Ministry of Health information is available here:


For all Te Whatu Ora OIA responses that are proactively released from 1st of January 2023 please visit:


If you wish to make a request for information held by Te Whatu Ora Whanganui please email:


Te Whatu Ora Whanganui will make and communicate a decision on your request as soon as reasonably practicable and no later than 20 working days after it was received (unless an extension is agreed).


We may extend the maximum time limit for transferring a request or making a decision and communicating it to you, if your request is for a large quantity of information or consultation is needed to make a decision on your request. Any extension must be for a reasonable period of time in the circumstances.


If you decide to amend or clarify your request, the amended or clarified version will be considered to be a new request and the 20 working days will start from the day after this new request is received.


In order to assist Te Whatu Ora Whanganui, and ensure you receive the correct information, be as specific as you can in identifying the information you want. The information you request must be specified with 'due particularity' - meaning that Te Whatu Ora Whanganui must be able to identify the information you have asked for. Any request that lacks due particularity will not be valid. If this is the case, we may contact you to clarify your request.


If you do not receive a response to your request for official information within the statutory time limit, or you are unhappy with the response you receive, you can complain to the Ombudsman. The Ombudsman’s role is to “investigate and review” the agency’s decision (or lack of decision) on your request.


The Ombudsman can be contacted via their website:

Te Whatu Ora Whanganui recent responses to OIA requests


Please see the links below for Te Whatu Ora Whanganui OIA responses covering the past 24 months.



Spiritual Care Policy

Number of Frontline Staff working with Covid

Number of GPs employed by DHB

Staff Employment Agreement

Seclusion Numbers

Number of Maternity Cases in the first six months of 2022

Number of Nursing Staff that have left since 1st October 2022

People who required Dental Hospital level care

Respiratory Nurses

Staffing Levels in Radiology

Amount spent on free items given ti entice people to be vaccinated

FTE for Communiocations/Media Staff

Earthquake Prone Buildings

Number of complaints raised by doctors regarding bullying

Integrated Pharmacy Services Agreement

Risk Register

Expenditure of Commissioned Research Alcohol Related Harm

Alcohol related Harm

Therapeutic Dispensing

Wait Lists for Surgery

Suicide Risk Assessments 

Suicide Risk Assessments Part Two

Transfer EMIS 57513 Full Costs of Testing Centres and Health Workers

Transfer Exact Procedure for Determining Hospital Admissions Due Directly to COVID

Nursing Workforce

FTE for Communications/Media Staff

Hospitalisations Related to COVID only

Documentation Regarding Credentialing Review Involving General Medicine Department

COVID-19 Hospitalisations

Amount Paid to Locums Hired Through Agencies

Transfer 1-1202200712 ICU Beds

FTE and Headcount for Psychologists

Carbon Neutral Plans

Number of People With Heart Related Issues

Mental Health & Addiction Service

Transfer H202117887 Myocarditis Diagnosis Following COVID-19 Hospitalisation

COVID Hospitalisations

Information & Communication on The Design of COVID 19 Related Visual Material

Surgery Cancellations

Harm to Nurses

Allocation and Use of Respite Care

Cost of Setting Up Entry Checkpoints at Hospitals

Number of Days Hospital Was Either Code Red or Code Black

Availability of Beds For ARC and General Hospital

Pregnancy and Perinatal Data

Dexa Scans

Diabetic Foot Clinic

Copies of Risk Registers

OIA 14052 Number of CA-125 Blood Tests;
and OIA 14100 CA-125 Tests in 2018, 2019 and 2021

Transfer H202116983 COVID Vaccination Incentives

Opportunistic Vaccinations

Investment in Increased Number of ICU Beds

Availability of Beds for ARC and General Hospital

Dexa Scans

Pregnancy and Perinatal Data

Procedures and Guidelines

Assaults on Health Workers

Emergency Admission Numbers

Board Policy Regarding Media Access to DHB Premises

Number of Caesareans that had Tubal Ligations at the same time




Total Number of Medical Certificate of Causes of Fetal and Neonatal Death Forms

Pharmacy Headcount

Pharmacy Positions

Pharmacy Positions

Live in Treatment Services

ADHD Diagnosis and Services

Myocarditis Pericarditis

Ernst & Young

Fire Suppression Systems

Number of Formal Apologies

COVID-19 Recovery Plan and Effect on Elderly Patients Requiring Hospital Care

Updated COVID-19 Plan Relating to New Traffic Light System

COVID-19 Vaccination Programmes and Planning For Mäori

re Maternity Services

Urgency Provisions — Affadavit

Covert Surveillance of Staff

List of Board Level Meetings Whose Minutes Are Not Made Public

Vaccine school rollout nurses names Oct 2021
COVID vaccinations in Taihape Oct 2021
Adverse events following vaccination
Vaccine rollout dates for schools Sept 2021
COVID screening and vaccination clinics
Face masks policy for staff
Surgical procedures male female genitalia
Aged Residential Care Facilities Sept 2021
ICU capacity beds staff Sept 2021
CCU Bed Occupancy Rates Sept 2021
Facilities Using Fossil Fuels Sept 2021
Chemotherapy volumes wait times
Ultrasound wait times ovarian cancer Sept 2021
WAM closure threat + Tobacco Control Sept 2021
Official Secrets Act Lake Alice Aug 2021
Vaccination rollout for schools challenged 2 Aug 2021
Vaccination rollout for schools challenged Aug 2021
PPE stock and pandemic preparedness Aug 2021
Number of Psychologitsts at WDHB Aug 2021
Resident Medical officers FTEs Aug 2021
Parliamentary Annual Financial Review documents
COVID vaccine information for students Aug 2021
Inspection of aged care facilities
Pharmacy Staff Seconded to COVID Programme
Staff Survey Results safety resilience etc
Te Awhina overcrowding texts emails
HPV Vaccination Programme in Schools
Access to Services for People with Multiple Sclerosis
Cyber security
Te Awhina overcrowding assaults
Maori business contracts re Progressive Procurement Policy
Cyber security following Waikato hack
COVID 19 Pfizer vaccine queries
Gender Reassignment Hormone Therapy July 2021
Declined colonoscopies July 2021
Wellington airport closures July 2021
Ambulance Response Plan Redacted May 2021
Missed COVID vaccinations June 2021
Waiting list for psychiatric services June 2021
Joint replacement referrals June 2021
Annual leave taken by SMO June 2021
PSMA funding June 2021
Gift registers June 2021
Intensive care provided June 2021
Dog bites June 2021
HPV Gardasil Vaccination May 2021
HPV Immunisation Programme May 2021
National Contraception Training Service May 2021
Challenges to Coronial Findings May 2021
Psychometric Testing May 2021
COVID 19 Vaccine Discard Rate May 2021
Ethnicity of mental health staff May 2021
Rest home complaints May 2021
Hospital pathology services May 2021
Joint replacement May 2021
Staff information and supply information May 2021
Preliminary Inquiry on Complaint From Downer NZ April 2021
Cancer treatment services April 2021
Number of staff vacancies April 2021
COVID vaccination rollout April 2021
Patients placed in isolation April 2021
Children admitted for various medical conditions April 2021
Charging for OIA requests April 2021
Mental health facilities April 2021
Mental health April 2021
Seclusion for mental health patients under 18 April 2021
Vulnerable person register April 2021
Nitrous oxide use April 2021
Digital dictation speech recognition March 2021
Hospital admissions with malnutrition March 2021
COVID 19 response plans March 2021
Cancer Treatment March 2021
Hand delivery of mail March 2021
Gynaecology wait times + mental health deaths March 2021
Percentage of diabetic retinal screening March 2021
Living wage March 2021
Spotless March 2021
Total spent on casual staff March 2021
Mental health available February 2021
Pathology specimens requiring second opinion February 2021
Aged care admissions February 2021
MDMA related admissions February 2021
Eye screening February 2021
Eating disorders February 2021
Art works February 2021
COVID 19 tests February 2021
Methadone dispensings February 2021
Radiology diagnostic services February 2021
Sterilisation of equipment February 2021
Incidents involving staff members January 2021
Condition of acute mental health units January 2021
Additional duties for RMOs January 2021
RMOs employed part time January 2021
Stats for Southern Ruapehu District January 2021
Data Sharing January 2021
HDC complaints January 2021
NZSL interpreters and contracts January 2021
HDC complaints about surgical equipment January 2021
Number of violent incidents in Te Awhina January 2021
Beds in Te Awhina January 2021
Treatment of firearm injuries January 2021

Average remuneration paid December 2020
Intraocular lenses December 2020
Maori specific mental health services December 2020
Mental health and addiction services December 2020
Urgent care services December 2020
Alcohol related harm December 2020
Sensitive expenditure December 2020
Age of mothers November 2020
Surgery thresholds November 2020
Chemist warehouse November 2020
Foreign nationals charged November 2020
Pacific heritage December 2020
People not eligible for funding November 2020
Non resident debt November 2020
Mental health prescriptions November 2020
Bed occupancy in ICU wards November 2020
Health improvement practitioners November 2020
Cost of COVID cases November 2020
Alcohol and ED admissions November 2020
ECT machines and treatment November 2020
Applications made to MoH October 2020
Cost of locums in past 5 years October 2020
Number of GP referrals declined October 2020
Gender affirming healthcare services October 2020
Endoscopy services October 2020
Transgender health October 2020
Psychotherapists October 2020
Australian RMOs October 2020
Colonoscopy services October 2020
Hospital demand October 2020
Number of beds and negative pressure rooms September 2020
Prefabricated buildings September 2020
Cerebral palsy and pain management September 2020
Smokers and admissions by ethnicity September 2020
Smokefree policies September 2020
Domestic violence September 2020
DHB pharmacists August 2020
Number of PET CT scans August 2020
Overdue dental cases August 2020
Maori mental health August 2020
Mental health inpatients August 2020
Unredacted tobacco control plans August 2020
RMO medical year change date August 2020
Integrated facilities management + hotel services tender August 2020
Annual leave taken by SMOs August 2020
Number of days leave taken by RMOs August 2020
Breast reconstruction August 2020
COVID border control effect on workforce August 2020
Policies and procedures in place in 2015 July 2020
Health workers alleged assault August 2020
Survey on oral health assessments for cancer patients July 2020
Access to support people to hospitals July 2020
Anaesthetic technicians July 2020
Mental health inpatients August 2020
Access to support people in hospitals July 2020
Patients in psychiatric hospitals July 2020
Ethnicity of staff members July 2020
Asbestos management plans July 2020
Further information regarding abortions July 2020
Estimated hospital floor area July 2020
Number of people doing contact tracing July 2020
Impersonation of a Physician June 2020
Paging systems used in hospital June 2020
Needs assessment and service coordination May 2020
Deferred cancelled appointments scans electives due to COVID19 April 2020
Sterilising equipment at DHB April 2020
Use of Avastin in DHB hospitals April 2020
Misdiagnosis complaints April 2020
Ventilator stockpiles April 2020
NASC manual and HCSS March 2020
Patients who leave mental health facilities March 2020
Reported assaults and harassment March 2020
Smokefree Policies February 2020
Mental Health and Addictions Wait List February 2020
Grommet insertions February 2020
Information on colonoscopies February 2020
Hip and knee replacements February 2020
Estimate of Hospital Floor Space February 2020
Nutrition promotion budget February 2020
Holter monitoring for atrial fibrillation February 2020
Sexual harassment complaints January 2020

Presentation to ED with dental issues December 2019
Gender identity Services December 2019
Health Worker Vaccinations December 2019
Tobacco Control Plan 2018 2020 December 2019
Prostate cancer treatment December 2019
Transgender Patients Presenting to Endocrine Services November 2019
NASC waiting list for aged home support November 2019
Staff turnover November 2019
Lymphoedema services October 2019
HPV vaccine outcomes October 2019
Mastectomies and breast reconstruction surgeries October 2019
Risk register September 2019
Request for clinical data August 2019
Impact of technology investment August 2019
Inspections of brothels or home based sex work August 2019
Oral health for children August 2019
Payments to New Zealand Drug Foundation since 26.10.2017 August 2019
Information about flu in Whanganui August 2019
Maternity vacancies and incidents August 2019
Vaccination rates for health workers August 2019
Youth health care in secondary schools August 2019
Total funding - termination of pregnancy - July 2019
Various questions - complaints, adverse events and number of beds June 2019
Number of surgical mesh procedures and type of surgical mesh devices used - June 2019
Number of deaths in in-patient mental health unit in the last year - June 2019
Psychologists in inpatient mental health - June 2019