Go well this winter

Choose the right healthcare for you and your whānau

Getting sick over winter is common but symptoms can often be managed at home safely. For symptoms that might need a bit more care there are a range of options available. Immunisation is your best protection.


Below is a guide to the best care and services available for different ailments or health situations.




Access to free health advice


There are many ways you can access free health advice and help whenever you need it. You can access online resources any time, go to your pharmacy for healthcare advice or call free phone numbers.


Always call 111 first if it is a life-threatening emergency or you or someone you know is in danger.


Find local health care professionals in our region here: https://www.healthpoint.co.nz/whanganui/


  • Healthify.nz Reliable online information about health and medicines, self-care resources and videos can be found at the Healthify He Puna Waiora website Healthify.nz (previously Healthnavigator.org.nz).


  • Healthline Call 0800 611 116 any time for trusted health advice and information from nurses, paramedics, advisors, and doctors. You can choose to speak with a Māori clinician if you’re calling between 8am – 8pm.


  • Choose Healthline:
    • if you don’t have a family doctor
    • if you’re feeling unwell but you’re not sure if you need to see a doctor
    • for advice about what’s happening for you and next steps
    • if you want some advice about a family member or a friend who’s sick (if you are with them)
    • if you want advice on finding services near you - you can also check www.healthify.nz
  • Disability Helpline Call 0800 11 12 13 or text 8988. A dedicated team can support members of the disability community with COVID-19 testing, face mask exemptions, managing COVID-19 at home, any general health concerns, information and support. For assistance, you can access this using the NZ Relay Service.
  • Vaccination Healthline Call 0800 28 29 26 for COVID-19 and flu vaccination advice, information and booking assistance.


  • COVID-19 Healthline Call 0800 358 5453 for support, information and advice about COVID-19 specifically.
  • Family doctor If you don't have a GP, Whanganui Regional Health Network has a handy guide for GPs accepting new patients here.