Closest emergency department (ED)

Hillmorton Hospital does not have an ED. For critical or life-threatening emergencies go to Christchurch Hospital ED or dial 111.

Christchurch Hospital ED is at:

Ground Floor, Waipapa
Christchurch Hospital
Riccarton Avenue
Christchurch

Christchurch Hospital (internal link)

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116.

When to go to ED (external link)


After hours and urgent medical centres (A&E)

If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.

There are pharmacies with extended hours next to each Christchurch after hours clinic.

Christchurch pharmacies — Healthpoint (external link)

401 Madras Street
Christchurch
Entrance on the left just before Bealey Avenue

Phone: 03 365 7777

Open 8am to 8pm every day.

4 Yaldhurst Road
Church Corner
Upper Riccarton
Christchurch

Phone: 03 343 3661


Contact us

To contact Hillmorton Hospital, call:

Postal address:

Hillmorton Hospital
Private Bag 4733, Christchurch


Visiting hours

Visiting hours are 10am to 8pm daily, with some exceptions.

Call these units for the best time to visit.

  • Ngā Kākano (children and adolescents), Building 14: 03 337 7773
  • Kennedy Detox Unit: 03 339 1139
  • Te Whare Manaaki (medium secure inpatient admissions): 03 337 7969 (extension 33440)
  • Te Whare Hohou Roko (medium secure inpatient rehabilitation): 03 337 7969 (extension 33962)
  • Te Whare Mauri Ora (medium secure inpatient rehabilitation): 03 339 1145

Specialist mental health service units can be flexible with visiting outside of times listed above. Staff will be happy to discuss options with visitors. Visitors may sometimes be asked to wait when their family member or friend is occupied in part of the treatment programme.


How to get to the hospital

Hillmorton Hospital is at:

Annex Road South
Middleton
Christchurch 8024

There are 2 bus routes that stop near Hillmorton Hospital. The 7 bus stops on Lincoln Road and the 140 stops on Birmingham Drive. Both are a 10-15 minute walk from the hospital.


Parking information

There is parking available onsite and on Annex Road and Sylvan Street. There is mobility parking on site.


Hillmorton Hospital facilities


Map of Hillmorton Hospital


Patient and visitor information

We offer a 24-hour interpreter service for people who:

  • speak English as a second language
  • have hearing loss
  • use New Zealand Sign Language.

The service is free. Speak to your healthcare team to arrange an interpreter.

The hospital chaplains have been theologically and clinically trained and licensed to work in a hospital.

The chaplains are available to support people of all religions and cultures. They can also contact your own religious or spiritual advisor and ask them to visit.

Your nurse, social worker, ward clerk or doctor can arrange for a chaplain to visit you, or you can ask to speak with a chaplain when you see them in the ward.

To contact our chaplains, call 03 364 0640 (extension 89555)

After hours and weekends, you can ask to be put through to the on-call chaplain.

All of our hospital grounds are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse. We offer free nicotine patches, gum and lozenges.

If you want help to quit, contact Te Hā Waitaha:

Te Hā Waitaha Smokefree Support

You should not come to our facilities as a visitor or support person if you are unwell. We encourage you to:

  • wear a surgical or medical mask when visiting
  • clean your hands with the alcohol-based hand gel we provide.

If you want to arrange visits by more than 3 to 4 people at once, speak to the unit about accessing our dedicated whānau rooms.

Feedback on Hillmorton Hospital

How was the care you or your whānau received at our healthcare providers in Canterbury? We welcome feedback, compliments or complaints to help us get things right.

Phone: 03 364 0843

Canterbury feedback form (internal link)

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.