After hours
Kaitaia Hospital has an after-hours facility.
After hours rural primary care service
Ka Ora Telecare provides free health advice and treatment on weeknights (5pm to 8am) and 24 hours a day on weekends and public holidays.
The Ka Ora team will refer you to the in-person service available in your area if you need it.
Phone: 0800 252 672
Ka Ora Telecare
Contact us
Visiting hours
Visiting hours at Kaitaia Hospital are:
11am to 8pm every day.
How to get to Kaitaia Hospital
Transport
Transport options include:
- a local taxi service
- Kaitaia Bus About Town (Monday to Friday)
- shuttle bus services from Kaitaia Hospital to Whangārei
Hospital return Monday to Friday, excluding the
Christmas period.
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Kaitaia Hospital map
Information for patients and visitors
Kaitiaki Partners in Care
Up to 2 Kaitiaki can be nominated by a patient and their whānau to tautoko (support) and assist healthcare teams in providing excellent hauora (care for wellness and health of the whole person) for their whānau member in hospital care. One Kaitiaki may be present each day.
Cafe
Sandhills Café is open Monday to Friday 8am to 3pm.
Accommodation
Whanau House is in the hospital grounds. Please tell staff as soon as possible if your whānau want to use the Whānau House as we have to arrange keys.
Smokefree
The hospital and grounds are smokefree and vape free at all times
Religious and cultural needs
A chaplaincy assistant provides spiritual care for patients, their families and hospital staff. Kaitaia Hospital has 7 chaplaincy assistants of different religious affiliations who volunteer their time visiting patients and offering spiritual support.
Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you. If at any time you wish to see a hospital chaplain or your own minister or priest please ask your nurse or ward clerk to contact them.
Please feel free to use the chapel, which is on the lower ground floor of the General Ward.
Interpreters
If you are deaf or do not speak English as your first language, ask your nurse or midwife to arrange an interpreter for you.
Wi-Fi
Free WiFi is available for patients and visitors. In your mobile device settings and Wi-Fi connections, look for and connect to ‘Hospital Hotspot’ and follow the steps. Wi-Fi access is issued for a 24-hour period, after which you will need to repeat
the access connection steps.
For hotspot support
Phone: 0800 888 588, press 1 for technical support.