Whānau Ora Facilitator
Pita Paul
The role of the Whānau Ora facilitator
- Provide cultural advice and support to hospital staff.
- Ensure tikangais observed and practised.
- Ensure cultural safety and awareness improves within the service.
- Help the service to implement and understand Whānau Ora principles and practices.
- Ensure that the hospital experience by Māori patients is improved.
- Ensure smooth transition from hospital to community based Whānau Ora, and other external support services.
Contact the Whānau Ora facilitator
To contact Pita Paul:
Ask your nurse, doctor, or your social worker to make contact for you.
Whānau Ora pakeke
Taina Ngarimu — community-based
Pita Paul — hospital-based
The role of the Whānau Ora pakeke
- Assist tāngata turoro (patients), whānau and clinicians with admission and discharge planning, ensuring the needs of the turoro and whānau are met where possible.
- Participate with appropriate assessment of turoro, ensuring it is inclusive of tīkanga Māori.
- Assist turoro and whānau to understand your diagnosis and prognosis plus any other queries you have.
- To work with multi-disciplinary teams in the hospital for the inclusion of culturally safe and appropriate intervention and care plans.
- To use te reo for those patients that wish to communicate in te reo.
- To organise and facilitate hui between turoro, whānau and clinicians and advocate outcomes that are mutually agreeable
- To ensure that the mana, rangatiratanga and cultural practices of the turoro and their whānau are maintained as much as possible within the hospital environment.
- To normalise tīkanga best practice within the hospital to ensure that you enjoy good care and comfort.
Contact the Whanau Ora pakeke
Monday to Friday, 9am to 12:30pm
To contact Pita Paul:
Ask your nurse, doctor, or your social worker to make contact for you.
Kaiatawhai service
Josie McLean
The role of the kaiatawhai
Assist turoro, whanau and clinicians with admission and discharge planning, ensuring the needs of the turoro and whanau are met where possible.
Participate with appropriate assessment of turoro and that this is inclusive of tīkanga Māori.
Assist turoro and whānau to understand your diagnosis and prognosis plus any other queries you have.
To work with multi-disciplinary teams in the hospital for the inclusion of culturally safe and appropriate intervention and care plans.
To use te reo for those patients that wish to communicate in te reo.
To organise and facilitate hui between turoro, whānau and clinicians and advocate outcomes that are mutually agreeable
To ensure that the mana, rangatiratanga and cultural practices of the turoro and their whānau are maintained as much as possible within the hospital environment.
To normalise tīkanga best practice within the hospital to ensure that you enjoy good care and comfort.
Contact the kaiatawhai
Monday to Friday, 8:30am to 5pm. Ask your nurse, doctor or social worker to contact Josie.