After hours and emergencies

In the event of a medical emergency, phone 111 for ambulance assistance.

If you injury or illness is not urgent, please see your GP or call Healthline any time on 0800 611 116 for health information. 

Te Whatu Ora Whanganui - Whanganui Hospital’s Emergency Department

Te Whatu Ora Whanganui - Whanganui Hospital’s Emergency Department provides 24-hour care for the assessment and treatment of serious illness or injury requiring urgent attention.

The emergency department is for emergencies only.

On arrival at the hospital, patients are assessed by a triage nurse before being directed to the appropriate service.

If your condition is serious, you will be seen in our Emergency Department, according to priority. This process allows the most unwell and most urgent patients to be cared for first.

If you have a minor injury or illness, you will be seen by a primary care doctor in the Whanganui Accident & Medical Clinic (WAM).


Our emergency department is a busy place with around 20,000 people visiting ever year, so patients are seen based on a priority system.


If you feel your condition is worsening while you are waiting, please speak to the nurse.

We have a zero tolerance policy to physical, emotional and verbal abuse. Anyone who demonstrates this behaviour will be asked to leave the premises.